All purchases are made to order and final

All pre-order purchases are made to order and final. Pre-Orders may not be canceled or refunded. Our production goal is to obtain as accurate as we can the count of pre-orders so that we can offer high quality products and eliminate production waste. The full amount including sales tax and shipping costs is charged at checkout. Duties and taxes may incur at customs and are the responsibility of the customer.

Please note that dates are not guaranteed and delays may occur, mainly due to the nature of our production model and shipment held by customs. thatskyshop is not held liable for any unforeseen delays that may occur during release or shipping. For orders containing multiple items, the entire order won't be dispatched until every item is produced and inspected for strict quality control. The Lightseeker Umbrella requires special packaging and will be shipped separately, not with your other items.
For more information, please visit our Pre-Order Page.