Little Oreo Loves to Help!
We hope your time spent on has been an enjoyable experience!
For shipping questions, please visit our Shipping page.
For questions about Pre-Order Policy, please visit our Pre-Order page.
For general questions about thatskyshop, please visit our FAQs page.
For support about thatskyshop purchase and inquiries please email
Please expect a response within 2-3 business days and response may delay during peak time.

If you need assistance with anything regarding the Sky: Children of the Light game, such as technical or account-related issues, the Sky Support team can be best contacted in-game through the widget on the top right-hand corner with the Support button. If you would like to give feedback regarding in-game features, please join the official Discord community here