SHIPPING

STANDARD DELIVERY

We offer “FREE SHIPPING OVER $60” with countries/regions in Australia, Austria, Belgium, Canada, China, Czech Republic, Denmark, Finland, France, Germany, Hong Kong Special Administrative Region, Hungary, Indonesia, Italy, Japan, Luxembourg, Macau Special Administrative Region, Malaysia, Netherlands, New Zealand, Norway, Philippines, Poland, Russia, Singapore, Slovakia, Slovenia, South Korea, Spain, Switzerland, Taiwan Region, Thailand, United Kingdom, United States, and Vietnam.

DHL shipping option is available for orders from other countries/regions.

Delivery times vary depending on carrier and shipping location. Please allow for additional time during peak holiday periods. thatskyshop is not responsible for shipping information that was entered incorrectly. Any duties incurred at customs are the assumed responsibility of the buyer and will not be paid by thatskyshop. If you make a mistake when entering your shipping address, please contact us at littleoreo@thatskyshop.com and we will do our best to accommodate your order. thatskyshop is not responsible for orders shipped to an incorrect address. Where applicable, thatskyshop will charge an additional shipping fee. thatskyshop does not refund shipping charges for packages that are refused by customers.

PRE-ORDER

Pre-order is an upcoming product available for purchase but is neither yet in stock nor released by the manufacturer for delivery until a specified future date. Full payment is charged and due upon checkout. The amount due will include any applicable taxes and/or shipment charges to ensure there are no delays once products are released.The pre-order deadline is the last date a pre-order can be placed for a particular product, or until reserved quantities are sold out, whichever comes last. After the closing date, quantities are provided to the manufacturer for production and/or allocation. Pre-order deadlines are subject to change for any reason as dictated by either the distributor and/or manufacturer.